• At GENUINE HEALTH ADVISORS INC, your privacy is a priority. We are fully committed to confidentiality and data protection.

What We Collect

• Name, contact details, DOB, and emergency info
• Mental health background, session notes
• Payment and billing details
• Website usage data

How It’s Used

• To match you with the right provider
• Schedule and manage appointments
• Track your progress
• Process payments securely
• Improve services and ensure quality care

Confidentiality

• Never sold or shared without consent
• Protected under applicable privacy laws (HIPAA where applicable)
• Only shared if required by law or to prevent serious harm

Data Protection

• HIPAA-compliant video sessions
• Encrypted, secure data storage
• Access limited to authorized personnel only

Your Rights

• Access or correct your personal info
• Request deletion of data
• Withdraw consent at any time
• File a privacy complaint

Minors' Privacy

No personal data is collected from those under 18 without guardian consent.

Cookies

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Policy Updates

We may revise this policy. Updates will be posted with a new effective date.