Effective Date: May 1, 2026
Genuine Health Advisors INC (“Genuine Health Advisors,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your information, including information provided when you communicate with us by SMS, telephone, email, or other communication channels.
We may use the information you provide to us for legitimate business and customer-service purposes, including:
We may use your contact information to provide notifications regarding orders, shipments, deliveries, service updates, and other information related to services you have requested from us.
We may send communications relating to payments, invoices, transaction confirmations, account activity, payment reminders, and other transaction-related matters.
We may use your contact information to respond to inquiries, provide customer support, address account-related questions, and communicate with you regarding requests you have made.
Where permitted by applicable law and where you have provided the appropriate consent, we may send promotional communications regarding our services, offers, updates, or other relevant information.
Marketing communications are not required as a condition of purchasing goods or services from Genuine Health Advisors INC.
By providing your mobile telephone number and opting in to receive SMS communications, you consent to receive text messages from Genuine Health Advisors INC at the number provided.
Depending on your relationship and interactions with us, messages may include:
Consent to receive marketing or promotional SMS messages is not a condition of purchasing any goods or services from Genuine Health Advisors INC.
Message frequency may vary based on your interactions with us and the type of communications for which you have opted in.
You may opt out of SMS marketing communications at any time by replying STOP to a message received from us.
After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive promotional SMS messages from us unless you subsequently provide consent to receive them again.
You may also contact us directly using the contact information provided below to request assistance with communications preferences.
Please note that opting out of promotional communications does not necessarily prevent us from sending necessary transactional or service-related communications, such as messages concerning an existing order, transaction, account, or customer-service request, where such communications are permitted by applicable law.
For assistance regarding SMS communications, reply HELP to a message from us or contact us directly:
The frequency of communications may vary depending on the type of communication and your interactions with Genuine Health Advisors INC.
For example, you may receive occasional promotional messages, while transactional or service-related notifications may be sent when there is an applicable update concerning your account, order, payment, delivery, or customer-service request.
Standard message and data rates may apply to SMS messages sent or received through your mobile device, depending on your wireless carrier and mobile plan.
Genuine Health Advisors INC does not control the rates charged by your mobile carrier. Please contact your wireless provider for information regarding your messaging plan and applicable fees.
Genuine Health Advisors INC does not sell, rent, or trade personal information for promotional purposes.
We do not share mobile opt-in data or SMS consent information with third parties for their own marketing or promotional purposes.
We may also disclose information when required or permitted by applicable law, including in response to a valid legal process, court order, subpoena, governmental request, or other legal obligation.
We take reasonable administrative, technical, and organizational measures designed to protect the personal information we maintain against unauthorized access, use, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Depending on your interactions with us, we may collect information such as:
We use this information only for legitimate business, customer-service, transactional, operational, and communications purposes consistent with this Privacy Policy and applicable law.
You may request changes to your communication preferences at any time by contacting us.
For SMS marketing messages, you may use the STOP keyword as described above. For assistance, use HELP or contact us by email or telephone.
If you have questions regarding this Privacy Policy, SMS communications, or your communication preferences, please contact us:
We will make reasonable efforts to address privacy and communications-related inquiries promptly.
Genuine Health Advisors INC may update this Privacy Policy from time to time to reflect changes to our practices, services, legal requirements, or communications procedures.
Any updated version will be made available through our appropriate communication channels and will become effective when posted or otherwise communicated, unless a different effective date is specified.